Our Mission
To provide compassionate, high-quality hospice care that honors each patient’s dignity, individuality, wishes, and quality of life while supporting the family throughout the hospice journey.
ABOUT METRO MEDICAL HOSPICE
Compassionate hospice care centered on the person, not the illness.
Metro Medical Hospice supports patients living with life-limiting illness and the families who care for them. Our focus is comfort, dignity, clear communication, and helping each person experience the best possible quality of life in the setting they call home.
ACCREDITED QUALITY
Earned The Joint Commission Gold Seal of Approval®
Metro Medical Hospice has earned The Joint Commission's Gold Seal of Approval®, reflecting an independent accreditation review against recognized standards for quality and patient safety.
Learn About Our Accreditation →TRUSTED CREDENTIALS & SUPPORT
More ways families can feel confident choosing Metro.
Alongside our Joint Commission accreditation, these additional credentials and service markers help families understand the standards and support connected with Metro Medical Hospice.
WHO WE ARE
A local hospice team serving Southern California families.
Metro Medical Hospice has one primary office in Chatsworth, California, and serves select communities within approved Geographic Service Area boundaries across portions of Los Angeles, Orange, San Bernardino, Riverside, and Ventura counties. Please contact our team to verify coverage by address.
We understand that every person brings a different life story, family structure, culture, set of beliefs, and definition of comfort. That is why hospice care should never feel one-size-fits-all. We listen first, then coordinate care around what matters most to the patient and the people supporting them.
Our role is not simply to respond to symptoms. It is to help patients and families feel informed, prepared, and supported as needs change.
OUR MISSION & COMMITMENT
Care that protects dignity while making comfort the priority.
Our Commitment
To communicate clearly, respond compassionately, coordinate care thoughtfully, and help families understand what to expect so they can make informed decisions with greater confidence.
OUR APPROACH
Whole-person care means looking beyond a diagnosis.
Hospice care addresses physical comfort while also recognizing the emotional, social, practical, and spiritual concerns that can affect patients and families.
Comfort & Symptom Support
Care planning focuses on reducing discomfort, monitoring changing needs, and helping the patient remain as comfortable as possible.
Care Guided by the Patient
The patient’s goals, preferences, routines, values, and care setting help shape the plan of care.
Support for the Family
Families receive education, guidance, emotional support, and practical help understanding what may happen as needs change.
Coordinated Care
Hospice works best when the care team, patient, family, and involved healthcare professionals communicate and coordinate around one plan.
A TEAM AROUND THE PATIENT
Different kinds of support, working toward the same goal.
Hospice uses an interdisciplinary approach because comfort and quality of life can involve more than medical needs alone. Depending on the patient’s plan of care, support may involve nursing, physician oversight, social services, spiritual care, hospice aides, volunteers, and other members of the hospice team.
The team works together to respond to changes, share information, and help the patient and family understand the plan of care.
What coordinated hospice care can include
✓Nursing assessment and visits
✓Physician and medical oversight
✓Pain and symptom management
✓Caregiver teaching and guidance
✓Emotional and social support
✓Spiritual support when desired
✓Hospice-related equipment and supplies
✓Grief and family support
OUR CORE VALUES
How we want every family to experience our care.
Values matter most when they shape everyday decisions, conversations, and follow-through.
Compassion
We approach patients and families with empathy, patience, and kindness.
Dignity
We respect each person’s identity, history, beliefs, choices, and right to be heard.
Individualized Care
We recognize that goals, routines, family dynamics, and care needs are different for every patient.
Clear Communication
We explain care in plain language and encourage families to ask questions at any point.
Dependable Support
We work to respond consistently as needs change and provide access to 24/7 on-call support.
Family Partnership
We treat caregivers and loved ones as important partners who also deserve guidance and support.
WHAT FAMILIES CAN EXPECT
Clear next steps, without unnecessary pressure.
A conversation about hospice does not have to begin with a final decision. Families can start by asking questions and learning what support may be available.
- 1
Start with a conversation
Tell us what is happening, what concerns you most, and what questions you have.
- 2
Understand the options
We help explain hospice care, common eligibility considerations, and what the care process can look like.
- 3
Build the plan around the patient
If hospice is appropriate and chosen, care is coordinated around the patient’s needs, goals, and setting.
- 4
Adjust as needs change
The hospice team continues to assess, communicate, educate, and adapt the plan as circumstances evolve.
OUR SERVICE AREA
Serving selected communities within five Southern California counties.
Metro Medical Hospice serves selected communities within the approved Geographic Service Area across portions of Los Angeles, Orange, San Bernardino, Riverside, and Ventura counties, from one primary Chatsworth office. Please contact our team to confirm an address.
Los Angeles County
Orange County
San Bernardino County
Riverside County
Ventura County
WE’RE HERE TO LISTEN
You can begin with questions.
If you are trying to understand whether hospice may be appropriate for someone you love, our team can talk through what is happening and help explain possible next steps.